Privacy
“We take the responsibility of protecting any private data and information that we collect very seriously, and we highly value your trust in us as a company.”
INFORMATION
Actualthing Ltd. collects personal information when you register with us or place an order for our products. We will use this information to provide the services requested, maintain guarantee records and, if you agree, to send you marketing information. Actualthing Ltd. will not share your information with any other companies.
Actualthing Limited is an independent company and has no links with any other company or group. This privacy policy explains how we use any personal information we collect about you when you use this website.
What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys or provide feedback.
Website usage information is collected using cookies (see section below).
This information could include personal identifiers, email addresses, social media addresses, purchase financial information and website user stats (data analytics).
In accordance with General Data Protection Regulation (GDPR) we rely on your consent to collect data like this, and at any point you have the right to withdraw this consent. To do this please contact us directly using the form in the Contacts page of this website.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
We use your information collected from the website to personalise your repeat visits to our website. We will never pass on your information to any third party.
Marketing
If you have consented to receive communication from Actualthing Ltd. you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please inform us by email on the Contact page.
Access to your information and corrections
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us using the email form on the Contacts page.
We will keep your personal data for 3 years. We will then dispose your information by electronic data deletion.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Complaints
If you feel the need to complain about our policy or are unhappy with how we have used your data please contact us directly, or you can contact the Information Communications Office (ICO).
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom. Helpline: 0303 123 1113
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Other websites
Our website does not contain links to any other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 1st September 2019.
How to contact us
Please contact us if you have any questions about our privacy policy or information we may hold about you. By email: use the form on the contact page, or write to us here:
Actualthing Limited.
23 Priory Terrace, Royal Leamington Spa, Warwickshire, CV31 1BA, United Kingdom.
email; privacy@actualthing.com